Shipping policy

Shipping Policy

We strive to process and ship your order as quickly as possible. Please review our shipping terms below:

Processing Time:
Orders are processed within 1–3 business days after payment confirmation.

Shipping Methods & Delivery Times:

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (U.S.): 2–3 business days

• International Shipping: 7–21 business days (availability and times may vary by destination)

Shipping Costs:

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Free shipping may be offered on qualifying orders—see current promotions at checkout.

Order Tracking:
Once your order ships, you will receive a confirmation email with tracking information.

International Orders:
Import duties, taxes, and customs fees may apply and are the responsibility of the customer. Please check with your country’s customs office for more information.

Shipping Issues:
If your order is delayed, lost, or arrives damaged, please contact us promptly at [info@altruapparel.com so we can assist you.

Contact Information

Contact Information

We’re here to help! For any questions, concerns, or support, please reach out to us:

Email: info@altruapparel.com
Mailing Address:
Altru Apparel
718 Gladys Ave, 2A
Los Angeles Ca 90021
United States Of America

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM (Pacific Time)

Response Time:
We aim to respond to all inquiries within 1 business day.